Terms and Conditions

Template. Replace the bracketed text with DaKlub's own terms before launch. Edit this page in Admin → Legal pages.

1. About us

DaKlub Ltd, 157 Broad Street, Birmingham, B15 1DT. Company number [company number]. Contact: daklub27@outlook.com.

[Who can book, age requirements, health declaration, account responsibilities.]

Intro passes are for new clients only, strictly one per client. Apart from your 14-day right to cancel (section 4), they're non-refundable. They can't be extended, and start on the day of your first booking: Mat Intro Pass (3 Mat classes, 14 days), Reformer Intro Pass (3 Reformer classes, 14 days) and Total Studio Intro Pass (2 Reformer and 2 Mat classes, 21 days).
Class packs are personal and can't be shared. They start on the day you buy them and must be used before they expire (2, 3 or 6 months depending on the pack). Apart from your 14-day right to cancel (section 4), they're non-refundable.
Reformer and Mat classes are counted separately. Mat classes are Sculpt, Barre and Yoga.
Drop-in Reformer classes are priced peak or off-peak. Peak is before 9am and from 5pm on weekdays, and all day at weekends. Off-peak is 9am to 5pm, Monday to Friday.
Memberships are billed monthly to your card, with a 3-month minimum term. Unused classes don't roll over to the next month. Memberships cover peak and off-peak classes. The Unlimited Studio membership allows one booking a day.

When you buy an intro pass, class pack or membership online, you have the legal right to cancel within 14 days of buying, for any reason.

Starting straight away. At checkout you ask for your pass or membership to start straight away, so you can book classes during those 14 days. If you then cancel within the 14 days, we refund what you paid minus the value of the classes you've already used. For packs, intro passes and memberships with a set number of classes, each class used is worth the price divided by the number of classes. For Unlimited, it's the share of the month that has passed.
How to cancel. Email daklub27@outlook.com or send us our cancellation form within 14 days of buying. You just need to tell us clearly that you want to cancel.
Your refund. We'll refund you within 14 days of hearing from you, to the card you paid with. Any classes still booked on that pass or membership are cancelled.
Memberships. The 14 days run from the day you first join. Monthly renewals don't start a new 14 days.
Single class bookings for a specific date and time aren't covered by the 14-day right, because they're leisure services booked for a set date. Our Cancellation Policy applies instead.
After the 14 days, the rules in section 3 apply: memberships have a 3-month minimum term and then 30 days' notice, and packs and intro passes aren't refundable.

[Arrival times, late entry, grip socks, phones, lockers.]

[Injury disclosure, pregnancy, instructor discretion, liability.]

[Delivery times, returns window, faulty items.]

[How updates are communicated.]